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  • August Educational Learning Event

August Educational Learning Event

  • 20 Aug 2015
  • 8:00 PM - 9:30 PM
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Communications Skills for Everyone



Presented by:

Christine Erna

Six Sigma Greenbelt

Senior Postal Solutions Architect

Novitex Enterprise Solutions 



Effective communication is vital to an organization’s success. Communication comes in many forms; electronic, hard-copy and, of course, the spoken word. We communicate with our senses.


           Sight – How our looks are perceived
           Hearing – How well we listen
           Scent – The scent we exude
           Sound – The vocals we send
           Touch – The emotion we elicit
           Emotions – What is said      



Learn Tips, tricks and techniques for Effective Communication with people at work, be they customers, co-workers, subordinates, or superiors.



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